Description
Production Controller
Competitive Rates of pay dependant on experience
37.5 hours per week, normal working pattern will be typically Monday-Friday between the hours of 8:30am-5:30pm each day with a 30 – 60 minute unpaid break
Greenfield, Saddleworth OL3 7AG
Company brief
Here at Hartley Botanic, we offer beautiful, elegant and practical Greenhouses and Glasshouses with a worldwide reputation for perfect design, enduring strength, unparalleled quality and everlasting performance.
Providing beautiful ranges of Greenhouses and Glasshouses for the everyday gardener, to the largest bespoke designs across our Victorian, Modern and Heritage ranges, Hartley Botanic works hard to cater to the needs of every individual customer and gardener and every individual garden.
Each one of our products is individually designed to the specification of the customer, whether for professional or private need. We pride ourselves on the quality of our workmanship, and work closely with our customers to ensure they get exactly what they need.
Role Brief
This role will help us ensure we continue to delight our customers, by ensuring at all times we are managing our capacity effectively. You will be a driven individual, who does not shy away from getting ‘stuck-in’ and has the ability to communicate effectively at all levels within a business.
We require somebody who understands how Production flow and stock management works within an SME, and can take an existing production schedule and turn it into an effective master schedule. Once this has been achieved, you will be required to expedite and create ‘work to’ lists for the production areas, to at all times ensure we are aligned to the schedule. You ‘will own’ the master schedule and will be required to expedite on a daily basis to ensure it remains ‘live and accurate’. Strong people skills are key, as liaison with Customer Service (US & UK) is essential in order to ensure the master schedule aligns with our current Orderbook.
You will also assume the role of ‘the first point of contact’ for our American business, and act as a Production interface. Helping to drive US product through the Manufacturing process alongside UK & ROW product, and reporting back status to the US Operations team on a weekly basis.
You should be flexible, with the potential to accommodate calls and updates on an ad hoc basis in line with US normal hours of business.
Main duties and responsibilities
(include the following, however, other duties may apply.)
- Take ownership of the Production schedule in its current format, and look to streamline and enhance its effectiveness
- Production / order scheduling using in-house systems. (excel)
- Report and present Production KPI’s
- Maintain close links with the sales teams to ensure two-way communication on demand
capacity, lead times, issues etc. - Develop a ‘safe proof’ process that alerts the business to any potential delays/ blockages, which in turn can steer Production towards the most effective route, in order to achieve ‘On time delivery’
- Good understanding of shift pattern alternatives and how they may be used to enhance customer satisfaction.
- Expedite orders ensuring the Production schedule is at all times ‘live’
- Creation of SOP’s and process flow mapping, in order to create a ‘Process library’ to be used for training and continuous improvement activity
- Take ownership of the US Container schedule, forming a strong relationship with our US team and hosting bi-weekly sessions to ensure any issues are dealt with promptly
- Take ownership of the Sundry/ remedial process, create a new register for all sundry orders and expedite to ensure this register is live, be the single point of contact for UK/US colleagues who require updates relating to Sundry orders
Competencies and role requirements.
- Strong Microsoft Office user
- Understanding of load vs capacity
- You will be a proactive thinker with good problem-solving skills.
- Organised, methodical & able to work to deadlines
- Previous experience in a Production Planner/ Master Schedular capacity, ideally within an SME
- A background in manufacturing (engineering preferred)
- Process Mapping experience and understanding essential
- Familiar with the creation of SOP’s and set-up sheets
- Direct experience working with MRP/ ERP systems
- Attention to detail, effectively right-first time.
- An ability to build and maintain strong professional relationships.
- Flexibility and fast thinking
- Self-motivation, self-improvement, self-supervision
- Minimum 5 years’ experience/knowledge working with sheet metal/fabrication
Interested in this Production Controller role? If you feel that you possess the relevant skills and experience please send your cv by return.
INDLS