Description
Business Configuration QA/Test LeadThis position is responsible for establishing, directing, and optimizing the procedures and processes used to test business configuration as part of the Xcelys claims program
Top Daily Responsibilities
Lead a multi-functional business configuration team in developing an end-to-end QA and test process for all Xcelys configuration
Leads a QA team; provides workflow direction to fellow team members, directing, formulating, and developing test strategies, test plans, and test cases
Counsels and guides other team members in testing techniques, system knowledge, and data knowledge
Develops & maintains test schedules, and issues test status & summary reports
Root cause analysis and implementation of corrective action for process related concerns
Assist the configuration manager in establishing, implementing, and maintaining the quality of the business configuration
Responsible for continual improvement activities to enhance quality
Assist with training development to increase quality awareness
Interface with dependent workstreams (eg provider, plug-ins, etc.)
Analyze failure, corrective and preventive actions to respond to customer complaints
Create and maintain quality documentation, such as quality manuals, quality procedures
Continuously work to improve QA process and procedures
Preparation of QA reports
Conducts risk assessments
Performs quality control and quality assurance testing of applications using a set of testing tools, testing framework, processes and methodologies
Provide feedback to development team and other internal customers on the production readiness of software
Top Required Qualifications
1+ years of business configuration
5+ years of testing experience
Familiarity with claims processing
Experience leading teams
Experience using testing software
Excellent verbal and written communication skills
Bachelor's degree or equivalent work experience