Description
Quality System Specialist vacancy for a globally operating Basel based company in the pharmaceutical sector.Your tasks:
- Providing end-user support regarding laboratory systems as well as Assess and Release System support
- Performing root cause analysis in problem management while also prioritizing, processing, and resolving incidents and requests
- Forwarding issues to the 2nd level support, contributing to the analysis of reported incidents and validating proposed solutions
- Being responsible for interface monitoring and participating in the implementation of new systems and equipment
- Cooperating with the support network and Business Process Experts on support cases, best practices and process improvement proposals
- Providing Application Support for local lab systems like Cedex HiRes, SoloVPE, Nextlab or Labx
Your experience/knowledge:
- 3+ years of practical experience in complex business environments
- Proficiency in systems administration and support of laboratory systems
- Well-versed with Windows Server, Active Directory and Client operating systems
- Expertise in network topology and computerized system validation
- Higher degree or apprenticeship in the IT or automation field or similar education
- Language skills: English and German - fluent in written and spoken
Your soft skills:
- Proactive team player with excellent communication skills
- Strong customer-focus and a solution-oriented way of working
Location: Basel, Switzerland
Sector: Pharmaceutical
Start: ASAP
Duration: 12MM+
Ref.Nr.: BH21567
Take the next step and send us your resume along with a daytime phone number where we can reach you.
Due to Swiss work permit restrictions, we can only consider applications from Swiss nationals, EU citizens as well as current work-permit holders for Switzerland.
Ukrainian refugees are warmly welcomed, we will support you all the way.
We welcome applications from individuals of all genders, age groups, sexual orientations, personal expressions, ethnic backgrounds, and religious beliefs. Therefore, there is no requirement to provide gender information or a photo in your application.
As per client requirements, we need information about your marital status, nationality, date of birth, and a valid Swiss work permit. For applicants with disabilities, we are happy to explore potential solutions with our end client.