Description
We are IT Recruitment Specialists partnered with a prestigious Global Consultancy who required a SACM (Software Asset Management Manager)- Barrow Location - 2-3 days working onsite, the balance of time will be remote for one of their public sector Clients based in the UK.
- IR35: This role is inside of IR35
- Initial duration: 6 months
- Clearance required: Must be SC cleared
Role and tasks
Oversees the Service Asset and Configuration Management (SACM) life cycle of all Assets and Configuraon Items (CIs) within a Configuraon Management Database (CMDB); follows the prescribed life cycle process and procedures to ensure the registraon, maintenance and control of the CMDB and ensures the integrity and accuracy of the data within.
Your role -
Ensure that CMDB Content is up to date, working directly with Data Owners
Assist with audits of CMDB data whenever necessary. Perform internal audits for the managed area
Ensure the data integrity and accuracy of informaon within the CMDB for the managed area
Review accuracy and completeness of asset data
Raise data quality issues with Data Owners and Service Providers
Conduct regular data quality audits for managed area
Report and escalate excepons in the Change Process for the managed area to the Change Managers
Provider the data for the CMDB audits and verifies the results for the managed area and coordinates the resoluon with data mangers
Assist in in access management in regard to managed area of CMDB.
Audit CMDB data as defined in IT Asset Management Service Descripon Document
Ensure the integrity and accuracy of informaon within the CMDB for all the account assets,
Define and deploy standards throughout the delivery environment to ensure repeatable, measurable,consistent processes for Asset Management
Cross-check the informaon in the CMDB against defined standards and escalate where standards are not being met to data owners,
Idenfy the Data Manager and Data Owner for new CI's,
Idenfy new data managers and trains them on the tool, processes, and standards
Provide training upon request to CMDB users.
Your profile -
Ability of managing virtual teams to deliver updates to the CMDB
Ability to develop training material, schedule and facilitate training sessions for internal and external resources, mentoring skills.
Computer systems knowledge, integraon and architecture concepts
Experience in various analycal/reporng techniques supported by understanding of stascs and quality management concepts.
Good Management and communicaon skills, hosng and facilitang of internal and external SACM/CMDB meengs
Problem solving skills
Understanding of cross systems interrelaons in context of the global business process
Understanding of Service Management Framework.
If you are interested in this position and would like to learn more, please send through your CV and we will get in touch with you as soon as possible. Please note, candidates are often Shortlisted within 48 hours.