SAP PP/QM and SAP JIT/JIS Consultant - Roles

Contact person: Md Zaheeruddin
Krakow,  Poland
100% remoteAgency contract (e.g. ANÜ)asap
ITAdvanced Message Queuing ProtocolApplication Performance ManagementInformation Technology Infrastructure Libraries (ITIL)Just in TimeSage ERPMaterial Requirements PlanningSoftware Product ManagementSAP APOSAP ApplicationsSAP BPCSAP Business SuiteSAP COSAP Customizing/KonfigurationSAP CRMSAP CSSAP FISAP FinancialsSAP Functional ConsultingSAP HRSAP ImplementationSAP IS-USAP Knowledge WarehouseSAP LESAP LogisticsSAP MESSAP MMSAP Web Application ServerSAP PI/POSAP PMSAP PLMSAP ProjektmanagementSAP PSSAP QMSAP SCMSAP Solution ManagerSAP SRMSAP WMService Request ManagementSoftware Project ManagementSoftware Quality Management (Software Quality)Supplier Performance ManagementSystems IntegrationSAP CXSAP DevelopmentSAP QualtricsSAP AMSSAP PP (Production Planning)JMP (Statistical Software)SAP SignavioSAP Integration SolutionsRISE with SAPSAP HCMSAP BAPISAP POSAP BusinessObjectsSAP Fixed Asset AccountingSAP FioriSAP BOSAP PPSAP UI5SAP AribaSAP CARSAP Enterprise PortalJeeves ERPSAP TMSAP 2000SAP SEMSAP BRIM (Billing and Revenue Innovation Management)SAP ISSAP PTSAP PSM

Description

Role 1: SAP PP/QM Consultant (Application Support)
Job role: SAP PP/QM Consultant (L2 Application Support)
The SAP PP/QM Consultant role is crucial for maintaining the stability and efficiency of our clients' SAP landscapes. The primary focus of this role is on L2 application support, including the management of incidents and service requests for the SAP Production Planning (PP) and Quality Management (QM) modules. By ensuring the client’s needs are met with excellence and providing reliable support, you will help clients achieve optimized and effective solutions in their day-to-day operations.
Key Responsibilities:
  1. Act as a key contact for L2 support topics in SAP PP and QM for our clients.
  2. Manage and resolve incidents and service requests within agreed service level agreements (SLAs).
  3. Analyze, troubleshoot, and provide solutions for issues in SAP PP and QM processes.
  4. Collaborate effectively with L1 support, L3 support, technical teams, and business users to ensure timely resolution of issues.
  5. Support system monitoring and proactive incident prevention.
  6. Document solutions and maintain a knowledge base for recurring issues.
  7. Participate in minor enhancements and continuous improvement initiatives for the client's SAP system.
Qualifications:
  1. Proven experience in SAP Application Management Services (AMS) or a similar L2 support role.
  2. Strong expertise in SAP Production Planning (PP) and Quality Management (QM) modules, including configuration and key processes.
  3. Hands-on experience with plan-to-produce end-to-end processes: Demand Management, Material Requirements Planning (MRP), Production Order Management, Shop Floor Control, and Quality Inspection.
  4. Experience with ITIL-based processes, particularly Incident Management and Service Request Management.
  5. Strong analytical and problem-solving skills.
  6. Excellent communication and stakeholder management skills, with experience in managing client expectations.
  7. Autonomy, team spirit, the ability to listen and adapt, curiosity, and a strong sense of service are essential.
  8. Mandatory: Fluency in both German and English is required.
Role 2: SAP JIT/JIS Consultant (L2 Application Support)
Brief Summary of the Role:
The SAP JIT/JIS Consultant role is essential for ensuring the reliability and performance of our clients' critical supply chain processes. The primary focus of this role is on L2 application support for SAP Just-in-Time (JIT) and Just-in-Sequence (JIS) functionalities. You will be responsible for managing and resolving incidents and service requests, ensuring seamless and efficient logistics and production operations for our clients, particularly within the automotive industry.
Key Responsibilities:
  1. Serve as the primary L2 support contact for SAP JIT/JIS processes.
  2. Efficiently manage and resolve incidents and service requests related to JIT/JIS operations to meet SLAs.
  3. Analyze and troubleshoot issues within JIT/JIS call processing, delivery, and integration with other SAP modules (e.g., SD, MM, PP).
  4. Collaborate with L1/L3 support teams, technical experts, and business stakeholders to provide effective solutions.
  5. Monitor IDoc interfaces and other critical integration points for JIT/JIS processes.
  6. Document incident resolutions and contribute to the support knowledge base.
  7. Support continuous improvement of JIT/JIS processes and system stability.
Qualifications:
  1. Proven experience in an SAP L2 support or Application Management Services (AMS) role.
  2. Strong expertise in SAP Logistics, with a specific focus on Just-in-Time (JIT) and Just-in-Sequence (JIS) processes.
  3. Experience with the automotive industry and its specific supply chain processes is highly desirable.
  4. Good understanding of the integration between JIT/JIS and other SAP modules like Sales & Distribution (SD), Materials Management (MM), and Production Planning (PP).
  5. Experience with ITIL frameworks, specifically Incident Management and Service Request Management.
  6. Strong analytical and problem-solving abilities.
  7. Excellent communication skills for effective collaboration with clients and internal teams.
  8. A proactive, team-oriented, and service-focused attitude is essential for this position.
  9. Mandatory: Fluency in both German and English is required.

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