SAP S/4HANA Functional Consultant – Customer Service & Order-to-Cash (M/F/D)
K-Recruiting
Contact person: Printhan Gunasekaram
Campinas, Brazil
Medicine and PharmaceuticalsSAP COSAP CRMSAP CSSAP FISAP FI/COSAP FinancialsSAP Functional ConsultingSAP HANASAP ImplementationSAP ProjektmanagementSAP SCMSAP SDSAP CXSAP HCMSAP C4CSAP CARSAP FS-CD
Description
SAP S/4HANA Functional Consultant – Customer Service & Order-to-Cash (M/F/D)
Tasks:
- Support local Customer Service teams throughout the SAP S/4HANA transformation, ensuring business process continuity and operational readiness
- Provide functional consulting and business support for SAP S/4HANA implementation, focusing on SAP SD and Order-to-Cash (O2C) processes
- Support and optimize business processes related to Customer Order Management, Shipment Management, Invoicing, Pricing and Commercial Conditions
- Manage and validate Customer Master Data, Carrier Master Data, Price Lists and inventory-related processes, including Consignment Inventory, Trunk Stock and Local Stock Replenishment
- Provide functional support and validation of SAP Available-to-Promise (ATP) processes
- Gather and coordinate business reporting requirements and support the validation of operational reports and KPIs
- Coordinate and execute User Acceptance Testing (UAT) and End-to-End testing, including issue tracking, documentation and resolution support
- Support data cleansing, migration activities and validation of business-critical master data
- Prepare and deliver user training sessions, Key User coaching and Train-the-Trainer workshops
- Provide Go-Live and Hypercare support, ensuring rapid issue resolution and stabilization of Customer Service processes
Qualifications:
- Several years of relevant professional experience as an SAP SD Consultant, SAP S/4HANA Consultant or SAP Customer Service Consultant
- Strong hands-on expertise in SAP SD or SAP S/4HANA Customer Service environments, with a comprehensive understanding of Order-to-Cash processes
- Proven experience in SAP implementation projects, ERP transformations and international rollouts
- Strong functional knowledge of Order Management, Shipping, Billing, Pricing and Customer Master Data
- Experience with inventory management processes, particularly Consignment Inventory, Stock Replenishment and SAP ATP
- Practical experience coordinating and executing UAT, End-to-End testing, data migration and data validation activities
- Experience supporting and training Key Users and End Users, including Go-Live and Hypercare activities
- Excellent communication, stakeholder management and problem-solving skills within international project environments
- Fluent Portuguese and English, both written and spoken (mandatory)
Project Details:
Start: Asap
Duration: 6 months+
Workload: Full-time, 5 days/week
Location: Campinas, Brazil
Last edited: 10/15/2026