Senior Digital Service Owner/Discovery Lead (GDS)

SATIGO is seeking an experienced Senior Digital Service Owner/Discovery Lead to support a major UK public sector organisation establishing a new regulatory function.

This is a senior, hands-on contract requiring someone who can take ownership of a complex GDS-aligned discovery, drive clear outcomes and provide strategic digital guidance to senior policy and operational leaders.

Key Responsibilities

• Lead the discovery from initial scoping through to evidence-based recommendations and agreed outcomes.

• Provide strategic digital advice, direction and constructive challenge to senior stakeholders.

• Guide multidisciplinary teams across user research, service design and business analysis.

• Translate emerging policy requirements into practical service and digital delivery options.

• Identify opportunities across digital, data, technology and operational processes.

• Establish clear priorities, manage ambiguity and ensure effective decision-making.

• Define recommendations and next steps, including potential progression to alpha.

Essential Experience

• Proven experience as a Senior Service Owner, Discovery Lead in UK government or regulatory environments.

• Strong knowledge of GDS standards, service assessments and the government digital delivery lifecycle.

• Demonstrable experience personally leading complex discoveries through to successful outcomes.

• Experience advising senior policy and executive stakeholders on digital strategy.

• Ability to lead multidisciplinary teams and navigate complex, evolving requirements.

• Strong understanding of user-centred design, service transformation and digital operating models.

We are looking for a strategic thinker who is equally comfortable leading delivery, challenging senior stakeholders and turning complex discovery findings into actionable decisions.

Please apply with your CV, highlighting relevant GDS discovery leadership and senior stakeholder advisory experience.