Description
Role Overview:
Monitor all production operations involved in the data center
Responsibilities:
Responsible for monitoring system functionality and availability
Respond to alarms/alerts for hardware and software/applications
provide a quick and professional assessment of critical versus non-critical events and escalate based on process guidelines
Work in a rotating days shift 12pm-11pm shift - shifts are subject to change based on needs of the business
Responsible for monitoring Unix, Web, Windows , Oracle Servers
Able to work in a dynamic environment with many constantly changing requirements
Additional Job Details: -Ability to work under pressure and deliver per defined deadlines and Service Level Agreements -Web and Unix Environment knowledge -Business Availability Center, OpenView, Remedy, scheduler as well as monitoring/tracking tools -Willingness to work flexible hours and days, work in Shifts Fast learner, ability to learn new applications -General Software experience such as Microsoft Office -2+ years of experience in a network/data center operations associate or bachelors degree