Description
Senior Reporting Analyst - Lab ApplicationsJob Description
The Senior Reporting Analyst for Lab Applications supports core functions of the hospital's laboratory systems by designing and the developing complex reporting solutions that support the operational and management needs of various lab functions and user groups. This individual will work with team members, users, and others to triage reporting and analytics requests, define requirements, design, develop and deploy high-quality reporting solutions that meet current and future foreseeable user needs.
Essential Functions
- The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.
- Act as second level of support and triages reporting related requests, incidents and issues related to Epic Beaker and other supporting laboratory systems.
- Modify tables/master files (additions and changes) as required and/or develop processes whereby users perform data maintenance activities via appropriate user interfaces.
- Build strong working relationships with users (including lab management and key stakeholders) and team members, including Directors and above. Gains trust and respect of key users.
- Manage multiple independent medium complexity activities to implement software upgrades, reporting enhancements, or development. Manage tasks, dependencies, and user/team expectations regarding scope and timeline of solution delivery.
- Independently performs analysis, development, and testing of solutions while providing clear, well organized documentation of testing methods, procedures, and results.
- Utilizes depth of reporting and tool specific expertise to recommend leading edge BI visualization designs to users that meet their expressed and unexpressed future needs.
- Designs and develops dashboards and other innovative data visualization solutions using BI and reporting tools that enable user functionality with minimal on-going maintenance and post-production incidents.
Education: BS/BA in information technology or business-related field or equivalent work experience.
Experience: Three (3) or more years' experience in either (or both) Business Intelligence solution development (using many of the tools indicated below) or Healthcare technology.
Prior hands-on implementation or support experience with PowerPath, Rhodes, SafeTraceTX, Sunquest and/or Epic Beaker is strongly preferred.
License/Certification: Epic certification in the EpicCare Ambulatory modules (order/result tables and order transmittal rules) is preferred.
Demonstrated proficiency with report development processes and methodologies.
Ability to tune performance of databases and SQL queries, including use to tuning tools/features (i.e., explain plans, etc.).
Basic understanding of statistics fundamentals.
Excellent written and verbal communication skills and is comfortable interacting with colleagues at various levels of the organization, including senior leadership.