Description
Shared Services Project Manager - Hong Kong.
- Has overall responsibility for planning, directing and coordinating activities pertaining to the Shared Services delivery.
- Ensures the project objectives are accomplished, on time and in budget and in line with business objectives.
- Is familiar and monitors all major project activities, ensuring quality, integrity and consistency in project delivery, as per the agreed Horizon8 Program methodology.
- Understands how to leverage applications for competitive advantage for the company.
- Manages the full time and part time shared services team.
Reporting Relationships:
- Reports to the Programme Director.
- Direct reports include the Change Lead, Org. Design Lead, Shared Services SMEs, Change Analysts and part time team members.
Dimensions:
- Budget responsibility
- Team Size
Approx. Budget (up to) $40m.
Approx. Team (up to) 20
Principal Responsibilities:
(The key outputs of the job)
Responsible for managing the delivery of the project to meet its objectives within the approved scope on time and in budget - owns the overall operational delivery of the project.
- Supports the implementation of organisation and business changes related to the project.
- Manages progress against the plan(s) and budget, report status and ensure risks and issues are highlighted, escalated and resolved.
- Overall responsibility for the project budget.
- Identifies resource requirements from the business & ensures business resources are available when requested and possess the required capabilities.
- Ensures alignment between business objectives and project in collaboration with the business leads.
- Works with the PMO Lead in the identification and scheduling of project deliverables, milestones and required tasks.
- Direct and coordinate activities of programme personnel to ensure project progresses on schedule and within budget.
- Facilitates business validation of targets and future organisational design changes
- Ensures robust communication channels exist with key stakeholders, ensuring expectations are effectively managed.
- Keep close contact with key business representatives to ensure technologies are providing valuable information sharing capabilities.
- Work closely with the business community to understand and prioritize business goals and information needs.
- Provide leadership and motivation to project team members throughout the project life cycle.
- Lead the effort in creative approaches to problem solving and quality deliverables supporting business needs.
Knowledge, Skills & Experience Needed:
Programme & Project Management
- Proven track record of successful delivery of large scale complex Shared Service implementation projects
- Experience of delivering large scale business change projects.
- In-depth knowledge of structured programme/project management tools, disciplines and methodologies based on PPM and PRINCE2 principles.
- Experience of delivering complex technical change including both outsourcing and in-house delivery using different delivery methods.
- Ability to work to tight deadline when under pressure.
- Strong financial, stakeholder and contract management skills.
- Ability to manage projects from inception to successful implementation.
- Ability to blend creative, problem-solving, and technical skills to develop new approaches to seize opportunities and sustain business success.
People and Change Management
- Excellent interpersonal and negotiating skills, with the ability to influence internal and external stakeholders to achieve results.
- Good consulting and relationship management skills and an ability to work comfortably at all levels of the organization.
- Proven leadership and people management expertise, including experience of managing and motivating Matrix teams.
- Ability to take people through structural, procedural and cultural change and gain commitment to new models of working.
- Excellent verbal and written communication skills.
- Good prioritization and delegation skills.
- Strong teamwork and interpersonal skills at all management levels.
Business Acumen
- Ability to take a holistic view of the organisation and its Business and IT needs.
- Ability to grasp issues of a business nature and assess the technical impact, and vice versa.
- Strong knowledge and understanding of business needs, with the ability to establish and maintain a high level of business trust and confidence.
Other
- Technical understanding of hardware and systems software, as well as experience implementing SAP ERP and working with vendors.
- High level of self-organisation, motivation and management independence.
- Ability to successfully manage the expectations of and communicate with senior stakeholders up to Management Board level.
- Ability to work as part of a team or as an individual.
- Excellent influencing skills.
- Ability to translate a strategic approach to a set of project deliverables.
- Proven ability to work under pressure and manage complex and often unique issues creating relevant clarity in areas of ambiguity to force decisions.
Requirements
- Bachelor's degree in computer science, business administration, engineering or a related discipline with an information technology focus.
- Strong management and development skills.
- Technical management experience.
- Ten to fifteen years of SAP Shared Services project management experience would be an asset
- Experience of working in business Accounting, Finance or Procurement