Description
Solution Architect ServiceNow wanted for our Basel based client in the pharmaceutical sector.Your experience/skills:
- MSc Degree in Computer Science or Engineering
- 5+ years' experience in IT Service Management combined with know-how of ServiceNow platform, especially ServiceNow CMDB
- Competent handling of Configuration Management Database in support of ITSM processes such as Incident and Event Management
- Confidence with MS Office Tools, MS Project and MS SharePoint, furthermore ITIL certification is beneficial
- Leadership skills within a global matrix organisation along with excellent communication and change management skills
- Languages: fluent English both written and spoken
Your tasks:
- Defining the Configuration Management Plan (CMP) for supporting the setup of ServiceNow CMDB
- Configuring Item Classes for managing in the CMP
- Controlling status of CI Class and associated CI Class Attributes
- Managing requirements for CMDB as per the Asset & Configuration Management process, including logging requirements, status of processes and coordination of changes
- Reporting of CMP status as required and creating foundational CI components in the CMDB
Start:
Duration: 03MM+
Location: Basel, Switzerland
Ref.Nr.: BH12328
Does this sound like an interesting and challenging opportunity to you? Then take the next step by sending us your CV as a Word document and a contact telephone number.
Due to work permit restrictions we can unfortunately only consider applications from EU or Swiss citizens as well as current work-permit holders for Switzerland.
Going the extra mile…
New to Switzerland? In case of successful placement, we support you with:
- All administrative questions
- Finding an apartment
- Health - and social insurance
- Work permit and much more