Description
Responsibilities:
Implementation of new Splunk environment according to high level design created by the customer
Understand requirements, be able to convert them into technical implementation
Document new development/integration items with detailed technical specifications, as well as testing and validating all development/integration items
Mentoring and training operational staff in order to support Splunk services including the creation of operations documentation for maintaining the Splunk infrastructure
Setting up Splunk Forwarding for new application tiers introduced into the environment
Troubleshooting Splunk performance issues, log feeds, field extractions, spl syntax, etc., as well as identifying bad searches/dashboards and partnering with the creators to improve performance
Monitor the Splunk infrastructure for optimization opportunities
Work with engineering and operational teams to understand and evaluate existing processes and technical designs, and recommending areas for improvement
Apply business and technical analytical skills to analyze, identify, design, implement and develop comprehensive support processes to resolve complex business & operational issues
Evaluate, install, and integrate applications from Splunkbase
Create dashboards, customized for different users, both technical and managerial throughout the enterprise
Create customized reports and export results that are flexible and suitable for a variety of purposes