Description
Support Analyst - Dakota Warehouse Management System£385 per day
Up to 12 month contract
Manchester
Our client is seeking an experienced Support Analyst to join one of their projects teams out of location in Manchester assisting with the incident resolution and trouble fixing.
Main responsibilities:
*The implementation of all changes to the components of a live infrastructure, from request for change or project initiation through to deployment and review, to support the continued availability, effectiveness and risk compliance of the infrastructure.
*the controlled resolution of incidents and problems (deviations from planned or expected service provision, infrastructure component or system behaviour) including: classification, prioritisation and initiation of action, documentation of root causes and implementation of remedies.
*Close liaison with the business users.
*the provision of advice and information aimed at minimising the occurrence and impact of service incidents through process
Please submityour CV for consideration