Description
Systems Analyst, ITIL ISO9001, IT Quality Control, Alicante Spain
We require an English-speaking Systems Analyst with experience of ISO9001 and ITIL processes and IT Quality Control, and at least 3 years experience for our client in Alicante for a 4 month assignment renewable for one year, starting in September.
THE ROLE
Consultant specialising in IT Service Management processes and IT management tools, ITIL Foundation certified or Service Manager, who will provide the services of analysis, definition and design processes, and assist in the development of ITSM support tools .
Responsability for evolution of models and processes ensuring compliance processes
SKILLS
- ITIL knowledge
- ISO 9001 knowledge
- Knowledge and experience quality control computer processes.
- Functional Improvement Design (preparation of deliverables, communication of results and delivery and presentation of appropriate documentation)
- Defining Quality policies to be followed in the Service
- Implementation and dissemination of the Quality Plan
- Planning and conducting focused reviews of Quality Plan
- Computer Engineer
LANGUAGES
A high level of both spoken and written English is required. Minimum accepted level B2 of the CEF (Common European Framework). Spanish is valuable but not essential.
Candidates should be eligible to work in Spain, as we cannot process work permits.
Systems Analyst, ITIL ISO9001, IT Quality Control, Alicante Spain