Description
Skills and experience
• A background in SRE or DevOps in AVD
• Experience supporting large organizations in globally diverse locations
• Knowledge and experience of supporting and administrating enterprise level Windows devices and
configuration and management systems
• Experience of managing follow-the-sun level 2 and level 3 support teams
• At least five years’ experience scripting at an advanced level with PowerShell or Python in automating
solutions to virtual and Windows desktop environments
• At least five years’ experience with setting up the monitoring of Windows desktop or virtual
environments and implementing hands-free healing based on events with tools like: Systrack, New Relic,
Azure Monitor, AVD Insights, and Citrix Analytics
• At least two years’ experience setting up, configuring and implementing Azure automation products like
Azure Open AI Integration, Power Platform, Azure Runbooks and Azure Functions
• At least two years’ experience managing and maintaining Citrix virtual tools like Citrix Director, Citrix
DaaS and Citrix WEM/UPM
• At least two years’ experience writing and automating AVD reporting with tools like PowerBI or Tableau
• Experience with implementing or running synthetic testing in a virtual or desktop environment to
eliminate manual or semi-automated health checks and post-change testing will be an advantage
Qualifications:
• Bachelor's degree in computer science, Data Science, or a related field