Description
EnergySage is the industry’s first online marketplace for turnkey solar photovoltaic (PV) systems. The EnergySage Marketplace makes the buying and selling process for solar and related financing options simple and efficient. Homeowners, businesses and non-profits can easily and quickly research and shop for solar online and get the best deals. EnergySage is the “Kayak.com of Solar.”
As a UX researcher at EnergySage, you will plan and conduct research studies with EnergySage’s growing community of customers, installers & partners and design key flows to enhance the solar shopping process. Working as part of EnergySage product team, you will collaborate with product manager, designers and engineers to deliver insights that will help shape the future direction of EnergySage products, features and services.
Location: Boston, MA
Status: 3-6 month full-time contract position
How to Apply: Please send your resume to:
RESPONSIBILITIES
- Optimizing user engagement in a complex transactional platform.
- User testing (finding individuals, or groups of representative users, phone or skype with current users, surveys).
- Develop low and high fidelity wireframes to align with the project goals.
- Create user flows/sitemaps and establish structure and flow between a person and a product.
- Planning and executing smaller scale research projects, drawing on research from various areas of the business: analytics, customer insight, solar advisors.
- Work with project business representatives and team members to test business requirements using heuristic/qualitative methods.
- Determine user needs by conducting task-focused analyses.
- Background in human interaction, design or related field
- 5+ years doing UX for digital products
- Passion for usability, an eye for consistency, and a knack for reducing the complex to the bare essentials.
- An organized thinker and project planner.
- Smart, pragmatic consultant who’s a team player, a problem-solver with excellent collaboration and communication skills.
- Transactional writing skills would be a plus!
- Familiar with contextual/ ethnographical study, remote study (online), card sorting, diary study, eye tracking, intercept surveys, participatory design, A/B MVT testing
ABOUT ENERGYSAGE, INC.
EnergySage is the "Expedia of Solar", the industry's first and only online marketplace for turnkey solar photovoltaic (PV) systems. The EnergySage Marketplace transforms the complex Solar Photovoltaic (PV) shopping process into a simple online comparison-shopping experience that enables consumers to compare quotes from multiple pre-screened installers in an apples-to-apples format across all financing options. The unique, innovative platform provides unprecedented levels of choice, transparency, and information at no cost to consumers.
EnergySage’s benefits extend to providers such as manufacturers, installers, financiers and other professionals involved in the solar PV sales process as well, through increased consumer awareness, knowledge and demand for their services. By creating efficiencies in the buying and selling processes, EnergySage slashes the time and effort required by consumers and installers, significantly reducing customer acquisition costs, boosting consumer confidence, and ultimately accelerating mass-market solar adoption. EnergySage has been awarded two prestigious SunShot Awards by the U.S. Department of Energy. www.energysage.com
EnergySage is an affirmative action-equal opportunity employer.
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