Description
The Video Systems Integration Engineer is responsible for the integration of new Video services/
solutions. This highly technical hands-on position and the person will be the interface to the project delivery teams to determine the operational impact and implement the non-functional requirements. The system integrator is responsible for the operationalization of new services and coordinating the On-boarding, Operational Reading Testing and Acceptance processes.
Main Responsibilities:
- Participate in early phase of projects, preferable in the development phase
- Work directly with decision makers and end users to understand, define, and document current and possible future reporting goals, needs, and requirements
- Collaborate with technology team members, end users, and other stakeholders to ensure smooth on-boarding into Operations
- Prepare Event Management (Monitoring & Healthcheck) work instructions
- Prepare Incident Management and Diagnostic work instructions
- Change/Deployment/Warranty technical validations and aftercare work instructions
- Deliver Job Scheduling Management (Housekeeping) system and associated monitoring
- Platform Operational Testing & Acceptance
- Application & Software Acceptance
- Load & Performance testing: Load Testing, Stress Testing
- Training as called out in the IA has been provided along with supporting material.
- Monitoring: Any new systems/devices being introduced as part of the project need to be integrated into the monitoring tools used by Operations with the correct priority and alarm criteria
- Management Connectivity (Access): Operations must have the relevant access to any new or changed systems
Knowledge, Skills & Experience:
- Strong analytical skills and the ability to see at both the helicopter view and focus on detail
- 3-5 years+ experience in Telecoms/ISP/TV and understanding and working knowledge of the OSI Model
- In-depth knowledge of Linux and cloud technologies [aws, kubernetes, docker etc] - certification is a plus
- Previous experience in international Matrix organization
- Knowledge of Apache Web Server Administration and Oracle database Administration [certification is plus]
- Experience with at least one type of Java application environment, eg JBoss, Tomcat, WebSphere.
- Systems Scripting, Shell programming, Perl, Ruby, JavaScript
- Strong and dynamic individual, with the ability to thrive under pressure
- Fluent in English
- Solid awareness of production operational processes, preferably to ITIL level
- Exposure to and understanding of Internet, TCP/IP Systems and Protocols, and Unix based systems