Description
Proteus Europe is searching for an ITM/Netcool expert for a contract role based in Luxembourg - running until the end of 2017 (with possible renewal).
Language: French and English (Dutch is an asset)
Our Client:-
- Present in Luxembourg for 20 years
- The second largest IT Consulting firm at country level
- A major player in the Financial and Public sectors
- Organized into 3 services lines: Infrastructure, Development and Testing
- Awarded - Best Workplace- 5 years in a row !
Your New role:-
- The work will be the implementation of new functionalities or new components within an known architecture for monitoring the production environment with ITM/Netcool/Bluecare, replacing the existing functionalities from BMC (Patrol/BEM)
- Works closely with the operational teams, the project leader and the technical teams.
- Location preferred in Luxemburg, if not, to be able to travel and work from Luxemburg for 50% of the working time
Responsibilities:-
- Understand the ITM/Netcool/Bluecare architecture and components
- Create an ITM/Netcool/bluecare solution based on enterprise requirements/environment.
- Use various interfaces to configure and administer the ITM/Netcool/bluecare environment
- Perform performance tuning and problem determination for ITM/Netcool/bluecare
- Understand the needs of the enterprise to provide an ongoing solution to the ITM/Netcool/bluecare environment
- Customize the ITM/Netcool environment including building of workspaces, situations, policies and historical data collection
- Skills mentioned above are of a high level (specialist - subject matter expert), at least 5 years experience is needed in this environment.
Your Skills and experience:-
Essential Skills:-
- Communication, analytical, motivated, result-driven
Maximum knowledge of the following:-
- Expert in IBM ITM
- Expert in IBM Bluecare
- Knowledge of Patrol/Bem, to be able to detect Patrol agent alerting and convert it to ITM/Bluecare alerting
- Good knowledge of Netcool
- Working knowledge of OS, networking, and Firewall
Good knowledge of the following tools:-
- Windows Powershell, Unix Shell
- Scripting, SQL, XML
- Basic knowledge of security (SSL, data encryption, GS Kit, system user accounts)
- Basic knowledge of protocols including HTTP, LDAP, and SOAP
Experience with other tools and development languages is an asset:-
Java, C#, Eclipse, BMC monitoring and event management tools (Patrol, BEM)
Desirable Skills:-
- Experience with IBM Service Management products, Application and Infrastructure performance management tools is an asset
Proteus Europe operates in partnership with our candidates by building strong and lasting relationships at all levels.
If you apply for this role, we will:
- Contact you within one week to discuss your current situation and suitability for this role.
- Keep searching for other suitable positions should this role not be right for you.
- Keep you informed at every stage of the recruitment process.
- Actively follow up with our client on your behalf to gain useful feedback throughout the process.