Description
Our client is looking to hire an experienced Murex technical specialist into the technical support team.
You will act as Murex Subject Matter Expert in a Technical Support team, whose main responsibility is the first & second level of support for several Murex instances (MxG2000 & MX.III) - this includes EOD chain support, weekend releases preparation & coordination, incident solving, configuration management for development/integration environments.
Responsibilities:
- Provide quality technical support on/around the entire Murex production chain.
- Analyze & manage incidents and propose solutions
- Identify underlying root causes for recurring problems.
- Monitor technical services activity. Propose improvement for performance.
- Manage the Technical Releases
- Manage all Murex environments (excl. production environments) v2 and v3.
- Propose and develop enhancements to improve the technical support team work, where possible.
- Write and update documentation covering technical aspects of/around the Murex platforms.
Expected experience and knowledge:
- Significant experience working on the Murex application.
- Strong knowledge of MxG2000 v2.11 & v3.1 architecture, main services & around audit/debugging functionalities.
- Good knowledge of Real Time, Datamart, MxML Exchange, Workflows & End of Day chain
- Understanding of financial products is a plus
- Strong skills in either Unix or Linux.
- Strong SQL skills (query building & performance analysis).
- Past experience with a scheduler.
- Good Scripting Skills (Unix Shell,).
- Programming Skills (Java, C, XML) is a plus.
If you feel you are suitable for this role & would like to know more, please submit your CV in order to speak with a Cititec Consultant