Description
Apps IT is currently looking for an Oracle EBS Technical specialist with a minimum of 5 years + experience working with the Oracle EBS system to join our Oracle support team. The team currently provides onsite & remote support to our customers, across a wide range of Oracle technologies.
Accountabilities/Responsibilities:
Working with a team of Functional, Technical and DBAs, you will be responsible for:
Working with our customers to provide consultancy skills around Oracle R11 and Oracle R12 eBusiness Suite, either on Change Requests or projects
Working with our customers to understand their requirements and document proposed designs for sign off
Working with our customer to provide technical solutions to their business problems in accordance with Oracle.
Maintaining and supporting our customers eBusiness suite applications, and other Oracle Technologies either on-site or remotely
Ensuring the tool is continuously updated with progress, known issues and problem resolutions in accordance with ITIL standards
Providing technical documentation in accordance with the clients standards
Providing technical support to the other team members both DBAs and Functional
Continue to develop your technical skills so that we can provide up-to date advice and consultancy to our customers
At all times operate in a professional manner when dealing with external and internal customers
Continuously identify ways to improve how we provide services to our customers
Provide weekly reports to you Service Delivery Manager or Project Manager
Be available to provide out of hours support where required
Competencies (Knowledge/Skills/Experience) - Mandatory:
Minimum 5 years' experience developing solutions and customizing the Oracle EBS Solution
Minimum 5 years PL/SQL experience
Minimum 3 years Oracle Reports & XML Publisher
Minimim 3 years of experience using Oracle Workflow, Oracle Forms and Discoverer Reporting
Minimum 3 years developing using the Oracle OA Framework
Minimum 2 years developing using Java
Experience of developing Integration solutions using Oracle Fusion Middleware