Permanent

Location- Den Hague

Hybrid

Language- English is fine

OSS Delivery Head / Program Director (Execution-Led Role)

Role Expectation

This role is accountable for end-to-end OSS delivery across multiple domains in a complex environment. The focus is execution ownership, closure discipline, operational control, and measurable delivery outcomes.

The role leads multiple delivery managers (5+ streams) and is accountable for delivery predictability, financial discipline, operational stability, and cross-domain execution closure.

This is a hands-on execution leadership role requiring strong intervention capability, decision-driving behavior, and ability to convert fragmented delivery inputs into validated, action-closed outcomes.

A critical expectation is AI-driven execution, using AI as a practical lever to improve productivity, automate operational workflows, and accelerate delivery cycles across OSS programs.

Must-Have Experience

15–25 years in IT / telecom delivery leadership roles
Strong OSS delivery or OSS transformation experience
Proven experience in large SI-managed delivery environments (mandatory)
Hands-on leadership of multiple delivery managers / domain leads (5+ streams)
Strong experience in:
Agile / SAFe / DevOps delivery environments
Vendor and third-party ecosystem management at scale
OSS ecosystem (Run, Build, Config, Operations lifecycle)
Proven ability to:
drive execution across complex multi-stream programs
resolve cross-domain dependencies
enforce action closure (not limited to tracking)
manage delivery risks and escalations end-to-end
Strong commercial awareness:
cost control
delivery efficiency
margin protection
Demonstrated use of AI in delivery execution (productivity, automation, operational improvement)

Key Role Expectations

Drives closure of actions across OSS domains (not limited to tracking/reporting ownership)
Actively intervenes in execution breakdowns and restores delivery momentum
Ensures leadership receives validated, decision-ready information
Resolves cross-domain dependencies without escalation dependency
Ensures governance is action-driven, not reporting-driven
Maintains delivery predictability and operational stability
Applies commercial discipline to prevent inefficiencies and margin leakage
Uses AI as a default execution lever to improve efficiency and cycle time

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