Help desk or first level support is the department in a company responsible for providing help and advice on topics relating to the company’s products and services. They are most often found in IT and computer science related industries. They provide support by phone, e-mail or via an internal ticket system. Learn more about the role, tasks and...
The most important thing for the success of a company is... its employees. A successful business looks for employees that are not only rightfully qualified and motivated to do their job but also employees who are well suited to their position. This is where the Hiring Manager comes in.
The SAS language is a computer programming language used for statistical analysis. It is widely used in a variety of multi-billion dollar industries globally to accurately read and define necessary data. Who works with this data? A SAS Consultant! Let’s find out what they do and how they do it.
C++ is one of the most popular programming languages in the world. It is widely used across the globe in a variety of applications and software programs. As such, C++ developers work on programs using the C++ language. Let’s take a closer look at what they do on a day to day basis!
A project controller works as a consultant and helps with the planning and design of processes and resources. They monitor performance to ensure efficiency. But what does it take to become a project controller? Learn more in this post of our career insight series.
IT support specialists are in charge of resolving technical issues on an enterprise and support clients via different channels. They play a very important role in an organization and often work on 3 different levels - Level 1, Level 2 and Level 3 support. Let’s take a closer look at the role of the IT support.
Stringent government regulations required for companies has led to an increase in the need for compliance professionals. With so many changing laws and regulations at hand, what does a compliance manager focus on the day-to-day?
Service delivery managers play an important role in any organization as they are in charge of keeping clients happy with the companies’ services. Learn more about their day to day responsibilities, skills needed and more!
Unbeknownst to most, the COBOL programming language is everywhere! This week in our Career Insight series, we take a look at what COBOL is, WHO a COBOL programmer is, WHAT they do, and HOW they do it. Interested? Keep reading to find out!
A Key Account Manager plays one of the most valuable roles in any company. They act as the contact person for key or main customers for the company. Let’s take a closer look at the Key Account Manager job description, required skills, expected salary, and more!