Why Companies Hire Freelancers The Wrong Way – Episode 31 with Gaëtan Vanreusel

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Freelancers are most valuable when companies know what problem they need solved. Gaëtan’s view is clear: independent talent works best when tied to specific outcomes, transformation projects, and business-critical needs. But companies must improve how they define the work, assess fit, and choose partners. For freelancers, the lesson is just as sharp: stop positioning yourself as an employee alternative and start communicating the specific value you bring.

Key takeaways

  1. Companies should stop thinking about freelancers as “extra hands” and start seeing them as access to specialist outcomes.
  2. The strongest use case for independent talent is not random outsourcing, but solving urgent, important, time-bound business problems.
  3. Hiring freelancers requires a different process than hiring employees: clearer scope, stronger trust, and better evaluation of fit.
  4. The best freelancers do not sell time. They sell a clear niche, a clear problem they solve, and a clear business result.
  5. The future of work is blended: lean internal teams supported by independent experts when speed, flexibility, and depth matter most.

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📩 Download the full transcript 📩

Deep dive: Stop buying time. Start buying outcomes.

For a long time, companies looked at work through roles.

They needed a Head of HR. A Talent Manager. A Project Lead. A Consultant. A Recruiter.

But the freelance market works differently.

As Gaëtan explained in our conversation, the real shift is from positions to projects. Companies do not only need someone to “fill a seat.” More often, they need someone to solve a specific problem, lead a transformation, build a new process, bring in missing expertise, or deliver an outcome the internal team cannot deliver alone.

That is where independent talent becomes powerful.

Not because freelancers are cheaper. Not because they are temporary. But because they can bring a very specific type of expertise at the exact moment a company needs it.

The best freelance work starts with a clear problem

One of the strongest ideas from the conversation was this:

Companies should not start with, “We need a freelancer.”

They should start with:

What is the pain point?
What outcome do we need?
What expertise do we not have internally?
How urgent and important is this?

Gaëtan made the point that independent talent is especially valuable when the work is linked to transformation, change, technology, culture, process improvement, or specific business outcomes.

In other words, freelancers are not just “backup capacity.” They are often the bridge between strategy and execution.

Consulting firms may help define the direction. Internal teams may own the long-term structure. But independent experts can often help companies move from idea to implementation.

That is the space where great freelancers shine.

The future is blended, not either/or

The conversation also highlighted a major trend: the future of work is not full-time employees versus freelancers.

It is blended teams.

Companies are building leaner internal structures. They are trying to do more with less. They need efficiency, but they also need resilience. And after the last few years of market shocks, transformation, AI, and changing workforce expectations, many companies have realized that a fully fixed workforce is not always flexible enough.

Gaëtan described it almost like a workforce palette.

Some work belongs with permanent employees. Some work can be automated. Some work can be outsourced. And some work is best handled by freelancers, interim managers, fractional leaders, or independent consultants.

The smartest companies will not ask, “Should we hire employees or freelancers?”

They will ask, “What is the best workforce model for this specific goal?”

Why companies still struggle with freelancers

Even when the value is clear, many companies still struggle to work well with independent talent.

The first blocker is trust.

When a company hires a freelancer, it is often because something is important, urgent, or difficult. That makes the stakes high. But many companies are unsure how to evaluate whether someone can actually deliver.

The second blocker is unclear scope.

Many companies know the result they want, but they struggle to translate that into a good project brief. They know they want better engagement, faster hiring, stronger processes, or AI adoption. But they do not always know what kind of profile they need.

The third blocker is mindset.

Companies sometimes evaluate freelancers like employees. They look for stability, long tenure, or traditional career paths. But project-based work looks different. A freelancer may have worked on five projects in a year not because they are unstable, but because that is exactly how independent work functions.

As Gaëtan explained, hiring independent experts requires a different lens.

You are not buying employment history.
You are buying problem-solving ability.
You are buying ownership.
You are buying adaptability.
You are buying outcomes.

Culture fit still matters

One of the most important parts of the conversation was Gaëtan’s reminder that skills are not enough.

A freelancer may have done similar work before, but if the company context is completely different, the match can still fail.

Scale matters. Culture matters. Resources matter. Stakeholders matter. The company’s phase matters too: growth, stabilization, restructuring, reinvention.

That is why the best matches are not only based on keywords or job titles.

They require understanding:

What kind of company is this?
What maturity level does it have?
How does it make decisions?
How much ambiguity is there?
How hands-on does the freelancer need to be?
What kind of personality will succeed in this environment?

Gaëtan said that good independents need to be easy to work with, trustworthy, adaptable, and willing to take ownership.

That may sound simple. But in high-stakes project work, it is everything.

The freelancer’s mistake: selling themselves like employees

For freelancers, one of the strongest lessons was this:

Do not sell yourself as an employee alternative.

If your pitch is, “I can do the same work as a full-time employee, but as a freelancer,” you are making the decision harder for the client.

Instead, Gaëtan argues that freelancers need to define their niche.

What are you excellent at?
What problem do you solve better than most?
What kind of context do you understand deeply?
What outcomes can you help create?

The best freelancers do not try to show they can do everything.

They show they are very strong at something specific.

That is what creates trust. That is what makes pricing easier. And that is what helps companies understand when to bring them in.

As Gaëtan put it, companies are not really buying time. They are buying confidence that the problem will be solved.

Start small, but start with something that matters

For companies just beginning to work with freelancers, the advice was practical:

Start with a real pain point.

It does not have to be a massive project. It can be a few hours, a few days, or a short diagnostic. But it should be connected to something that actually matters to the business.

For example:

A process that is slowing the team down.
A technology the company does not understand yet.
A sales or hiring bottleneck.
A transformation project that needs external expertise.
A specific problem where internal knowledge is missing.

The mistake is to give freelancers random low-value tasks, receive average results, and then conclude that “freelancers do not work.”

The better approach is to treat freelance work as a strategic experiment.

Define a pain point.
Find the right expert.
Set clear expectations.
Test the value.
Then expand from there.

The market is pragmatic now

Near the end of the conversation, Gaëtan summarized today’s market very clearly.

Companies are focused on efficiency. They want to be future-proof. They want to optimize resources. They want to do more with less.

That means freelancers need to be sharper than ever in how they position themselves.

The market is not rewarding vague profiles.

It rewards people who can say:

“This is the problem I solve. This is the value I bring. If this is your challenge, here is how I can help.”

And for companies, that is the real opportunity.

Independent talent gives access to expertise that may be too expensive, too rare, or unnecessary to hire full-time. But it only works when companies stop treating freelancers as temporary employees and start treating them as specialist partners.

The future of work is not about replacing teams.

It is about building smarter ones.

Tips for success

  1. Start with the pain point, not the profile. Before searching for a freelancer, define the problem, expected outcome, timeline, and why it matters.
  2. Evaluate freelancers by proof of outcomes. Ask for examples in the format: problem → solution → result.
  3. Test collaboration before scaling it. Start with a small but meaningful project, then expand if the value is clear.
Stefania Volpe

Stefania joined the international team at freelancermap in 2020. She loves marketing, the digital world, foreign languages and meeting different cultures. She moved from Italy to Germany thanks to an exchange program at the university and worked as marketing manager for several startups. Now she focuses on helping freelancers and IT professionals to find jobs and clients worldwide at www.freelancermap.com.

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