IT support specialists are in charge of resolving technical issues on an enterprise and support clients via different channels. They play a very important role in an organization and often work on 3 different levels - Level 1, Level 2 and Level 3 support. Let’s take a closer look at the role of the IT support.
The most important thing for the success of a company is... its employees. A successful business looks for employees that are not only rightfully qualified and motivated to do their job but also employees who are well suited to their position. This is where the Hiring Manager comes in.
Service delivery managers play an important role in any organization as they are in charge of keeping clients happy with the companies’ services. Learn more about their day to day responsibilities, skills needed and more!
The term project engineer refers to engineers who, in the position of a project manager, are responsible for a specific working group and project. Let’s take a look at their daily responsibilities, required skills, background, and more!
Cloud developers are responsible for implementations and maintenance of companies’ cloud infrastructures. But what do they actually do? Sit back and buckle in as we get down to the nitty-gritty of what exactly it takes to be a Cloud Developer.
A Process Engineer works actively on improvement projects in companies and is often responsible for project management in addition to implementation and documentation. What does it take to become a process development engineer? Let’s take a closer look!
Big organizations and businesses require a tremendous amount of planning for daily organization tasks. This is what ERP or Enterprise Resource Planning refers to. As such, ERP Consultants are paramount to the success of a business or corporation. Let’s dive in the role of an ERP consultant!
A tax consultant or tax advisor helps companies and individuals prepare and optimize their tax returns. They also represent clients to resolve potential tax issues. Let’s take a closer look at what a Tax Consultant is and what it is they do!
A 3rd Level support specialist is the most skilled person who can provide service support regarding a product or service. If you’re someone passionate about helping people with their technical issues, a career in IT support might be right for you. Today we discuss the role of a 3rd level support expert - what they do, the skills required, and the...
A solution architect, also known as an IT solution architect, is someone who is in charge of designing and managing architecture for specific solutions, be it software, hardware or networking apps. These professionals analyse what businesses need and create a vision for specific solutions. What does a solution architect do?