What Does A ServiceNow Developer Do?

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A ServiceNow developer is in charge of managing the ServiceNow platform that an organisation uses to manage its business operations and processes. They work with upper management to recognise the organisation’s requirements and develop solutions to meet those needs. What does a ServiceNow developer do?

Job Profile

A ServiceNow developer is a key member of any organisation that makes use of ServiceNow. ServiceNow is a central tool for problem solving and workflows without media discontinuity, which combines various databases, from notes to emails to chats, into a single database. 

It enables a bundled flow of information from all systems and is loved for its consistent workflows. In addition, it delivers fast results, which leads to a high level of acceptance among both employees and customers.

Role Overview - ServiceNow Developer
Role Overview – ServiceNow Developer

ServiceNow developers oversee all operations pertaining to this software and are in charge of configuring it and ensuring it meets the needs of users.

Are ServiceNow developers in demand? Considering the fact that ServiceNow is growing at an exponential rate across various industries, it is safe to say that we can expect a rise in demand for ServiceNow developers.

Responsibilities

A ServiceNow developer is in charge of creating ServiceNow solutions for an organisation using JavaScript, Web Services, MYSQL, CSS, etc. They also develop and troubleshoot ServiceNow applications and integrate it with other programs.

Developers analyse technical development requirements and provide documentation and reports of the analyses. They also identify any deficiencies within the applications and provide solutions for them, usually deploying them in a test environment.

Responsibilities Of A ServiceNow Developer
Responsibilities Of A ServiceNow Developer

They are in charge of analysing system performance issues, providing expertise for all technical issues related to development and figuring out performance enhancements, where necessary.

Lastly, ServiceNow developers are in charge of configuring and creating custom workflows as well as performing code reviews to ensure that the quality standards are being met.

What are the responsibilities of a ServiceNow developer?

  • Create  ServiceNow solutions for an organisation using JavaScript, Web Services, MYSQL, and CSS
  • Develop and troubleshoot ServiceNow applications
  • Integrate ServiceNow applications with other programs
  • Analyse technical development requirements
  • Provide documentation and reports of the analyses
  • Identify any deficiencies within the applications and provide solutions for them
  • Deploy solutions in a test environment
  • Analyse system performance issues
  • Provide expertise for all technical issues related to development 
  • Configure and create custom workflows 
  • Perform code reviews to ensure that the quality standards are being met

Find freelance ServiceNow developers here

Skills

ServiceNow developers have extensive knowledge of the ServiceNow platform as well as technologies such as JavaScript, HTML/CSS, MYSQL, and SQL. 

They have experience in API integrations with other systems and have a strong understanding of Agile methodologies such as Scrum and Kanban. 

Skills Of A ServiceNow Developer
Skills Of A ServiceNow Developer

These developers also have experience with the development and implementation of ServiceNow ITSM modules such as Incident Management, Problem Management, Knowledge Management, etc.

They have strong troubleshooting, problem-solving, mathematical, and analytical skills and are able to communicate effectively – both orally and in writing.

What are the skills of a ServiceNow developer?

  • Extensive knowledge of the ServiceNow platform
  • Knowledge of JavaScript and HTML/CSS
  • Strong understanding of regional databases such as MYSQL and SQL
  • Experience in API integrations with other systems
  • Strong understanding of Agile methodologies such as Scrum and Kanban
  • Experience with the development and implementation of ServiceNow ITSM modules
  • Strong troubleshooting skills
  • Good mathematical and analytical skills
  • Ability to communicate effectively
  • Ability to work independently


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Background

How do I become a ServiceNow developer? To work as a ServiceNow developer, it is highly recommended that you obtain a CSA (Certified System Administrator) certification. As most employees look for developers with this certification.

While a Bachelor’s degree is not strictly needed to work as a ServiceNow developer, it certainly helps your chances of getting hired.

You can also boost your career prospects by developing your knowledge through online courses. Check out options for these down below: 

Find ServiceNow projects here

Salary

The salary of a ServiceNow developer depends largely on factors such as industry, role, and location. Usually though, for junior-level roles, the annual starting salary in the US is up to $97,500. The average salary with a few years of experience is closer to $116,000. At senior level roles with considerable professional experience, annual salaries can go up to $146,250.

In Germany, the salary range for ServiceNow developers is €56,000-€76,000 whereas in the UK, the range is £42,500 – £78,000.

What is the salary range of ServiceNow developers?

US $97,500 – $146,250
Germany €56,000 – €76,000
UK £42,500 – £78,000

How much do freelance ServiceNow developers make?

Average Hourly Rate Of Freelance ServiceNow Developers
Average Hourly Rate Of Freelance ServiceNow Developers

The freelancermap rate index in May 2022 shows an average hourly rate of $92. Considering an 8-hour working day, freelance developers make about $736 a day.

Natalia Campana

Natalia is part of the international team at freelancermap. She loves the digital world, social media and meeting different cultures. Before she moved to Germany and joined the freelancermap team she worked in the US, UK and her home country Spain. Now she focuses on helping freelancers and IT professionals to find jobs and clients worldwide at www.freelancermap.com

By Natalia Campana

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