What does an IT Analyst do?


IT analyst(s) are responsible for the analysis and optimization of work processes. In addition to carrying out requirements analysis, their tasks include budget planning for the implementation of defined measures and the subsequent impact analyses.

The Role of an IT Analyst

IT Analyst - Job Overview
IT Analyst – Job Profile Overview

IT analysts are generalists in their field, but at the same time have a high level of expertise. In essence, they are responsible for the ongoing development of IT infrastructures within companies. 

They work both on improvements to IT applications for external customers and on the further development of internal company IT. They nee to be able to assess the current state of operations and to define target goals either independently or together with representatives of the management level. 

Finally, measures are developed and implemented to achieve the set goals. These goals differ from company to company and will always look different in each specific case. After all, IT structures are ideally adapted to the specific industry and require tailor-made solutions.

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Tasks and responsibilities

Tasks and Responsibilities - IT Analyst
Tasks and Responsibilities – IT Analyst

Information technology is one of the fastest and most radically developing professional and application fields. Accordingly, the tasks of IT analysts are varied. 

IT Analysts generally work to decide on which developments to pursue and which are not worthwhile. These involve a detailed analysis of existing systems as well as what is financially feasible

They check which work processes show potential for optimization and plan the budget for the implementation of the defined measures, together with project managers. 

Since their job is a continuous process, the cycle usually starts again after this step: the operating processes and workflows are checked to see if they are running as they should and, if necessary, adapted or redesigned. 

In the course of this, the needs and requirements of the respective specialist departments with regard to their IT deployment are continuously examined and so-called impact analyses are carried out. In doing so, the analysts ask themselves what the effects of the changes desired by the departments would be.

What are the tasks of an IT analyst?

  • Analysis of existing IT systems and work processes
  • Defining and developing improved IT measures
  • Budget planning for the implementation of defined measures
  • Impact and requirement analyses
  • Coordinating with other departments and project managers
  • Coordinating developers within the team to build tech solutions

What skills do IT analysts need? Hard skills and soft skills

Skills - IT Analyst
Skills – IT Analyst

IT analysts need expertise in the areas of IT security and reliability, software architectures but also in project management. As a rule, they have basic business and legal knowledge and are able to analyze and model business processes. 

Software quality management, testing of software solutions and user-centered design are just as familiar to them as human-computer interaction. Furthermore, good communication skills are required, because as an interface between different departments, they often organize meetings and conferences and write reports.

What must an IT analyst be able to do?

  • Knowledge of IT security, software architecture and project management
  • Analysis and modeling of processes
  • Knowledge in software quality management and testing
  • Knowledge of IT quality standards – ISO 27001, PCI, SOC2
  • Communication skills – Stakeholders and the team
  • Good technical writing skills
  • Problem-solving and analytical skills


IT analysts are already highly specialized per se. However, the larger the company in which they work, the more IT systems to handle or deal with. This requires specialization in certain software and very specific knowledge of it. 

As a result, many IT analysts are looking to specialize in areas such as infrastructure planning, information management or cost optimization in the long term.

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Requirements and Background

The enormous expertise that IT analysts bring with them usually comes mainly from the fields of computer science and technology. A Bachelors’s degree plays an important role in securing a job.

Experience gained through a working student job or internships are also valuable and can greatly enhance your resume. 

Salary of an IT Analyst

As an important part of the company and an employee with a high level of responsibility, an IT analyst can expect an entry-level salary of around $43,000

Depending on experience and qualifications, significant salary increases are possible over the years. Upwards of $94,000 is possible with several years of professional experience. The average annual salary of an IT analyst is around $65,000.

How much does an IT analyst earn?

Junior $43,000
Average $65,000
Senior $94,000

How much does an IT analyst earn as a freelancer?

IT Analyst - Average Freelance Rate
IT Analyst – Average Freelance Rate

The average freelancer rate for IT Analysts on Freelancermap is $132/h. When amounted to an 8 hour day, this totals $1032 per day (Freelancermap Index, March 2020)

Natalia Campana

Natalia is part of the international team at freelancermap. She loves the digital world, social media and meeting different cultures. Before she moved to Germany and joined the freelancermap team she worked in the US, UK and her home country Spain. Now she focuses on helping freelancers and IT professionals to find jobs and clients worldwide at www.freelancermap.com

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